Increasing Customer Satisfaction and Loyalty Through a Knowledge Base

Every organization that has been in business for any length of time. Acquires massive amounts of information about their products and services. Making that information available to not only customers and clients. But also your own staff could save you countless hours in time. And also provide a service that will build good will and customer satisfaction levels you never … Read More

Knowledge Base Software in Businesses

A knowledge base may be referred to as a dynamic resource that allows the updating and sharing of expertise and information. Artificial intelligence (AI) or expert systems can retrieve information from a knowledge base in the form of software where as human retrieval systems need documents in text format.

Knowledge base is defined as, “The part of an expert system … Read More

Knowledge Base and Knowledge Base Software

What is Knowledge Base?

Wikipedia defines knowledge base as, “…. a special kind of database for knowledge management, providing the means for the computerized collection, organization, and retrieval of knowledge.”

A knowledge base is a dynamic database of information. It is used as a tool for knowledge management, for gathering information, segregating the information into appropriate categories, and making … Read More

Knowledge Base Software-Features

Introduction:

Knowledge Base Software allows you to share information within your enterprise from your website or Intranet with an enterprise-grade knowledge base. It helps to reduce customer support, improving staff productivity and eliminating time wasted searching for information across disparate systems such as shared folders and paper documents.

Hundreds and thousands of organizations, small businesses, universities and enterprise organizations are … Read More

Increase Your Real Estate Knowledge with These 5 Tips

They say Real Estate Knowledge is success power. And any realtor who wants to become successful must be knowledgeable. Real estate is a dynamic industry that keeps on changing; hence, it is important to keep updating yourself. Realtors who keep on learning have a bigger advantage than those who never keep themselves posted. Fortunately, there are a lot of ways … Read More

How You Should Market Your Real Estate Based Business Digitally

Real Estate Based Business – The world of real estate marketing has changed immensely over the past decade. It seems like everyone is an expert when it comes to homes because of Zillow’s price calculator and easy to use platform. The days of purchasing ad space on bus benches or billboards being wildly successful are over. The most important part … Read More