How many times have you been into a department store, supermarket or clothes shop and been completely ignored by the sales assistant whose job it was to serve you and make you feel as if your custom was not only welcomed, but appreciated? Have you called a service provider such as a gas company, an electricity supplier or a Digital … Read More
Author: nafarul36
Providing Outstanding Customer Service Is an Art Not a Science
Lessons from Experience
Art Not a Science – Shortly after my twentieth birthday I went to work in an art gallery. My job was to make the picture frames. The business was run by one man, I’ll call him Peter. We did quite a bit of work for restaurants and pubs. And we would source and frame pictures around the … Read More
Why Quick Client Response Times Brings in More Business
Quick Client Response – You are sitting in your car waiting for an important phone call from a high-end client. The deal you are about to consummate involves a high-end property on the outskirts of town, more than 20 miles from your downtown broker office. The phone rings, and as you steady your hand to press the smartphone button, you … Read More
Personal Approach – Developing Your Unique Brand
There is definitely a reason for the word Personal in personal approach. This is because this relates to your unique brand – it’s what you bring to the table that no one else can. We all have within us gifts and talents that only we can bring to fruition in our own way. Simply put – no one else … Read More
Increase Your Real Estate Knowledge with These 5 Tips
They say Real Estate Knowledge is success power. And any realtor who wants to become successful must be knowledgeable. Real estate is a dynamic industry that keeps on changing; hence, it is important to keep updating yourself. Realtors who keep on learning have a bigger advantage than those who never keep themselves posted. Fortunately, there are a lot of ways … Read More